Terms & Conditions
Discover Nutliva’s thoughtfully crafted skincare and haircare essentials, designed to make your everyday self-care routine simple, refreshing, and beautiful.
Welcome to Nutliva.
By accessing our website, purchasing a product, or using our services, you agree to the following Terms & Conditions.
Products
We make reasonable efforts to display product information, packaging, descriptions, and images accurately.
Actual product appearance may vary slightly due to packaging updates, screen settings, photography, or other reasonable factors.
Product Availability
All products are subject to availability.
We reserve the right to discontinue products, limit quantities, or cancel an order if a product becomes unavailable.
Pricing
All prices displayed on the website are shown in the applicable currency and may be changed without prior notice.
The price applicable to an order will normally be the price shown when the order is placed, subject to any technical or pricing error.
Orders
Submitting an order does not necessarily mean that the order has been finally accepted.
Nutliva reserves the right to verify, confirm, cancel, or refuse an order where reasonably necessary.
Cash on Delivery Orders
A Rs. 500 advance payment is required to confirm Cash on Delivery orders.
The remaining applicable amount will be payable according to the payment arrangement communicated during checkout or order confirmation.
Orders requiring advance confirmation may not be processed until the required advance has been received.
Order Information
Customers are responsible for providing accurate:
- Name
- Phone number
- Delivery address
- Email address where applicable
Nutliva is not responsible for delays caused by incorrect or incomplete information provided by the customer.
Delivery
Delivery times provided by Nutliva are estimates and may vary because of location, courier operations, public holidays, weather, or circumstances outside our reasonable control.
Order Cancellation
If you wish to cancel an order, contact us as soon as possible.
An order that has already been dispatched may not be eligible for cancellation and may instead be handled according to our Return Policy.
Returns & Refunds
Returns, replacements, and refunds are handled according to our Return & Refund Policy.
Product Use
Customers should follow the directions and precautions provided with the product.
Where appropriate, customers should discontinue use if they experience unexpected irritation or discomfort and seek suitable professional advice where necessary.
Website Use
You may not intentionally:
- Misuse the website
- Attempt unauthorized access
- Interfere with website operation
- Copy or exploit website content without permission
- Use the website for fraudulent or unlawful purposes
Intellectual Property
Nutliva’s brand name, logo, graphics, product presentation, website content, photographs, and other original materials may be protected intellectual property.
They may not be copied or commercially used without permission.
Limitation of Liability
To the extent permitted by applicable law, Nutliva will not be responsible for indirect or consequential losses resulting from misuse of products, incorrect customer information, courier delays, or circumstances reasonably outside our control.
Nothing in these Terms is intended to remove rights that cannot legally be excluded.
Changes to These Terms
We may update these Terms & Conditions when necessary. Updated terms will be published on this page.
Contact
For questions regarding these Terms:
Email: mail@nutliva.com
Phone: 0332 4449575